An Interview of Linda Ziac on “The Value of Healthcare Advocacy”


A healthcare advocate helps you maneuver through the complex & confusing healthcare maze.


This month Jen Graziano interviewed Linda Ziac a board certified case manager and advocate on her radio show Time to Talk


Together Jen and Linda talked about the steps in identifying a person’s wishes and needs, while developing a comprehensive care plan (road map) to address the person’s health, safety, independence and quality of life.







TIME TO TALK is a weekly radio show hosted by Jen Graziano on Wednesdays from 9:30 am to 10:00 am on 1490 AM WGCH in Greenwich.


Jen Graziano is an attorney and co-owner of Coxe & Graziano Funeral Home in Greenwich. She is a 4th generation funeral director who for many years has overseen operations of her family’s other firm, Coxe & Graziano of Westchester.



At the start of every radio show Jen shares “As part of our commitment to the community I come to you every Wednesday talking to people that matter – about things that matter – in a place that matters right here in Greenwich.”


Each week Jen presents a guest and together they discuss poignant matters that currently touch our lives or the lives of those we know. Some of the topics that are covered by Jen and her guests include healthcare; issues affecting seniors, caregivers and their loved ones; legal planning; preparing for aging, and end of life issues.


Linda Ziac is the owner and founder of The Caregiver Resource Center which has been providing a spectrum of health and mental health case management and advocacy services for seniors, people with special needs and their loved ones since 1990.



Photo from Microsoft


The information in this article is provided as an information resource only, and is not to be used or relied on for any diagnostic or treatment purposes. This information is not intended to be patient education, does not create any patient provider relationship, and should not be used as a substitute for professional diagnosis and treatment.


Please consult your health care provider for an appointment, before making any healthcare decisions or for guidance about a specific medical condition.




Linda Ziac is the owner and founder of The Caregiver Resource Center. The Caregiver Resource Center is a division of Employee Assistance Professionals, Inc. which Linda founded in October 1990. The Caregiver Resource Center provides a spectrum of concierge case management and advocacy services for seniors, people with special needs and families.


Linda’s professional career spans more than 40 years in the health and mental health field as a CT Licensed Professional Counselor, CT Licensed Alcohol and Drug Counselor, Board Certified Employee Assistance Professional, Board Certified Case Manager, and Board Certified Dementia Practitioner.  In addition, Ms. Ziac has 15 years of experience coordinating care for her own parents.


Linda assists seniors, people with special needs and their families; in planning for and implementing ways to allow for the greatest degree of health, safety, independence, and quality of life. Linda meets with individuals and family members to assess their needs, and develop a Care Team, while working with members of the Team to formulate a comprehensive Care Plan (a road map).


Once a plan is in place, Linda is available to serve as the point person to monitor and coordinate services, and revise the plan as needed. This role is similar to the conductor of an orchestra; ensuring that there is good communication, teamwork, and that everyone remains focused on the desired goal.

Geriatric Care Manager
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